An opportunity has arisen to join ECSG to handle Accidental Damage Claims from cradle to grave, to include total loss claims and theft investigation on behalf of motor insurers.

We are specialists in technical claims handling, we use the latest technology platforms to support and enhance our truly personable provision.
We work in harmony with all our supply chain partners, ensuring we get the client back to a perfect pre-accident condition at the earliest opportunity.

We are passionate about providing personable and professional service, a service that helps you do what is right by your customers.

By combining our enthusiastic team and panel of accountable supply chain partners, we deliver a range of tailormade services which add genuine value to our customers and will apply technology throughout our service provision to drive efficiencies, but never at the detriment of customer experience.

All our executive team have a combined experience within the insurance industry of 80 years. Each member of the team has a drive to change the perception of motor claims and provide top level customer service and commitment to our clients and supply chain. We look after our staff because we care and they are our greatest asset.

You should be expected to:

Communicate with customers via telephone, writing and e-mail.

• Manage allocation of customer claims, involving elements of both customer, third parties and suppliers.
• Work with colleagues, departments, suppliers and third parties to complete full investigations.
• Provide a first-class service, showing empathy, understanding and compassion when our customers need us most.
• Reviewing quantum of third-party damages (both vehicle and property).
• Be capable of validating claims against policy information to ensure Indemnity verified.
• Applying accurate reserves based on the facts presented in the incident for own damage and 3rd Party in accordance with the reserving criteria.

If you have Insurer Motor Claims experience and are looking for a truly unique opportunity, then get in touch today.

We offer a competitive package and remote working in addition to a great team working environment.

Job Types: Full-time, Permanent

Salary: £15,000.00-£23,000.00 per year