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In an effort to improve road safety in Europe, speed limiting software known as the Intelligent Speed Assistance system (ISA), is due to be rolled out as mandatory for all new car sales starting in 2022. However, there are naturally a lot of questions around what exactly these mandatory speed limiters mean for UK drivers.

As the UK moves towards a more sustainable future, the motor claims industry has no choice but to keep up. Green OE (original equipment) car parts are soaring in popularity, with consumers and professionals alike, striving for the most environmentally friendly vehicle repair options available. The ‘Road to Zero’ carbon emissions strategy sees the UK

Supply chain issues have been a significant challenge since the pandemic began in 2020, affecting so many more industries than just automotive. As a direct result, UK businesses relying on importing raw materials and intermediate products from abroad, have struggled, and international supply chains are under more pressure than ever. In their recent comment, the

Over the past decade, many businesses have witnessed the enormous benefits of offering technology enabled customer service, from cost-savings and customer retention, to helping to build overarching customer advocacy. Digital transformation is being adopted on a mass scale, so it’s imperative that companies keep up with and maintain an on-demand, digital-first approach at all times.

Recent Storms’ Dudley, Franklin and Eunice have caused nationwide damage over the past few weeks, with wind speeds reaching up to 122mph and heavy rain leading to more than 150 flood warnings.   As a result, the red weather warnings of unusually high winds and floods have brought insurance policies to the forefront of many

Until recently, the insurance industry has been a manual landscape, navigated by brokers or agents alone. But as new technology emerges, fresh tools and software are becoming more available and ‘InsurTech’ becomes the new it-word, as more and more claims professionals are digitising their processes. What is InsurTech? According to Investopedia, InsurTech refers to the

For those in the insurance industry, claims leakage is an all-too-common challenge. It quite literally means the difference between what an insurer does spend to settle a claim, vs. what they should spend. Significant claims leakage can have long-lasting side effects, including impacting business productivity and damaging customer experience. Claims leakage can often be as

Whereas many drivers consider black box insurance policies a thing of the past, they are still very much around today and in some cases, are more popular than ever. Data from the Consumer Intelligence price index tells us that the average motor premium in the UK is now £751, with one in four cheapest insurance