Until recently, the insurance industry has been a manual landscape, navigated by brokers or agents alone. But as new technology emerges, fresh tools and software are becoming more available and ‘InsurTech’ becomes the new it-word, as more and more claims professionals are digitising their processes. What is InsurTech? According to Investopedia, InsurTech refers to the […]
How InsurTech Businesses are Reshaping the Industry Read More »
For those in the insurance industry, claims leakage is an all-too-common challenge. It quite literally means the difference between what an insurer does spend to settle a claim, vs. what they should spend. Significant claims leakage can have long-lasting side effects, including impacting business productivity and damaging customer experience. Claims leakage can often be as
How technology can help reduce claims leakage Read More »
Whereas many drivers consider black box insurance policies a thing of the past, they are still very much around today and in some cases, are more popular than ever. Data from the Consumer Intelligence price index tells us that the average motor premium in the UK is now £751, with one in four cheapest insurance
Are black box insurance policies still around? Read More »
As part of the ‘Road to Zero’ carbon emissions strategy, the UK government has banned the sale of all new petrol, diesel and hybrid vehicles from 2030, pledging that at least half of all new car sales, and up to 40% of new van sales, will be hybrid or electric. According to recent findings from
Can the Growth of Electric Vehicles be Supported in 2022? Read More »
It’s fair to say that it’s been another tumultuous and somewhat disruptive year for most of us in one way or another. Living with a global pandemic tends to have that sort of effect. Yet despite familiarising ourselves with the new normal(s), the ECSG team hasn’t stopped in its pursuit of incrementally growing the business,
2021: Celebrating A Memorable Year of Foundation and Team-building Read More »
‘Electronic Notification of Loss’ has replaced the more traditional, ‘First Notification of Loss’ in the contemporary insurance lexicon, yet amounts to the same thing at first glance. It’s the electronic equivalent of FNOL. Which, essentially, is the initial report made to a policyholder’s insurance provider in the immediate aftermath of a loss, theft or damage
First notification of loss (otherwise known as FNOL) processes, can be somewhat clunky and stressful for claimants. For those who have just suffered an accident this process can be adding to an already stressful situation, not to mention the lack of efficiency this process can have for insurance companies. It might come as a blessed
ENOL – How Technology Can Take Pressure Off Your FNOL Process Read More »
Ethics is something we’re big on here at ECSG. Typically, ethics is showcased by an individual’s behaviour, and rooted for the most part in sound moral principles. The way in which we conduct ourselves is the best insight we provide of ourselves to others. In business, like in private, ethics is something we continually practice
Our Guide to Ethical Claims Read More »
When you run a fleet of commercial vehicles, any time when they’re spent off the road is going to end up costing your business. Potentially costing a significant amount of money should the down time escalate. The bottom line is, if a commercial vehicle you operate is temporarily out of action, you need it back
Commercial Motor Claims and The Importance of Prompt Intervention Read More »
Our senior management team have a combined 135 years experience at senior levels within the insurance and supply chain industries. We would like to introduce you to our Head of Claims Operations, Jayme Morgan…. Hi Jayme, Tell us a bit about your role at ECSG Operationally I am generally at the centre of everything we
Meet the team – Jayme Morgan, Head of Claims Operations Read More »
