March 2022

Over the past decade, many businesses have witnessed the enormous benefits of offering technology enabled customer service, from cost-savings and customer retention, to helping to build overarching customer advocacy. Digital transformation is being adopted on a mass scale, so it’s imperative that companies keep up with and maintain an on-demand, digital-first approach at all times. […]

Recent Storms’ Dudley, Franklin and Eunice have caused nationwide damage over the past few weeks, with wind speeds reaching up to 122mph and heavy rain leading to more than 150 flood warnings.   As a result, the red weather warnings of unusually high winds and floods have brought insurance policies to the forefront of many