February 2022

Until recently, the insurance industry has been a manual landscape, navigated by brokers or agents alone. But as new technology emerges, fresh tools and software are becoming more available and ‘InsurTech’ becomes the new it-word, as more and more claims professionals are digitising their processes. What is InsurTech? According to Investopedia, InsurTech refers to the […]

For those in the insurance industry, claims leakage is an all-too-common challenge. It quite literally means the difference between what an insurer does spend to settle a claim, vs. what they should spend. Significant claims leakage can have long-lasting side effects, including impacting business productivity and damaging customer experience. Claims leakage can often be as